Docs
Quickstart for tickets + the dashboard.
1) Invite & permissions
- • Invite the bot with Administrator (or at least Manage Channels / Roles / Messages).
- • Make sure the bot role is above roles it must manage.
- • If you use ticket categories, the configured parent must be a Category, not a text channel.
2) Create ticket panel
- • Dashboard → pick server → Tickets → create a panel.
- • Add ticket types (support, report, purchase, etc.).
- • Set staff roles per ticket type + max open per user.
Core commands
• /ticket — setup & management (claim, close, add/remove user)
• /panel — panel shortcuts (if enabled)
• /automod — configure AutoMod (links, invites, caps, mentions)
• /giveaway — giveaways
Troubleshooting
• If buttons/modals don't respond: restart the bot and ensure only one process is running.
• If closing fails: ensure Manage Channels + View Channel + Read History, and role hierarchy is correct.
• Check Admin Panel → Errors for stack traces and request IDs.